Whether we realize it or not, AI is playing a huge role in the Restoration Industry, and it may be causing more harm than good.
Check out this clip with Doug Weatherman, where we discuss the things that Restoration Experts like you are fighting against when it comes to AI. Learn more about AI’s role in the industry and how you can stay vigilant by checking out the full podcast!
Automated denials and reductions, these things are going to be huge. The line items that are going to get flagged now, just automatically, cost of line items that their insurance companies consider it to success it. No human oversight on these things. This is just going to come straight out to you.
Fraud triggers are going to be increased. Things that can be considered a fraud trigger are going to be increased. Physical claim denial automation without human oversight is already taking place. You don’t have a plumbing report and we can say no, well then we’re saying no. And if you get a plumbing report, call us back. You know what I mean?
The AI bias and things like this that can be taught to these systems, is what our problem is, right? The bias that can be trained into these systems is what’s going to be the biggest adverse effect and challenge for our industry. Because they’re teaching it to do the thing they want it to. There is no learning for what restoration wants it to be. And these, this is the model that we’re going to be fighting.
Did you catch our recent Restoration Rundown Podcast with Doug Weatherman, COO of Rare Restoration & Roofing? Give it a listen on your favorite podcast streaming channel, or check out the video here: https://ironcladrestorationmarketing.com/check-out-our-latest-restoration-rundown-episode-ai-and-the-future-of-restoration-full-replay-inside/
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Benjamin Ricciardi is the founder of Ironclad Restoration Marketing, A digital marketing agency that specializes in the Restoration and Cleaning industry based in South Florida. Benjamin is the author of The No Bulls**t Guide to Internet Marketing for Restoration Contractors and hosts The Restoration Rundown Podcast, a podcast that is focused on everything related to marketing and owning a Restoration and Cleaning Business. Connect with Benjamin and Ironclad Restoration Marketing on social media for the latest tips and tricks on how to grow your Restoration Business.