Double the Guests, Double the Insight: New Episode Airing July 31st

We have a very exciting episode that will be airing on the 31st with not one, but TWO incredible guests.
Mark your calendars — Restoration Rundown Podcast is back on July 31st with a can’t-miss episode featuring not one, but two incredible guests.
We’re sitting down with James Hatfield, CRO of LiveSwitch, and Derek Muelken, Founder of Breakpoint Consulting, for a conversation packed with practical, revolutionary solutions to the everyday hurdles facing the restoration industry.
Whether you’re wrestling with communication breakdowns on job sites, looking to streamline operations, or just want fresh perspective from two industry innovators, this episode delivers. James and Derek bring hands-on experience and forward-thinking strategies that restoration pros can put to work right away.
Expect real talk, real solutions, and no fluff — just two experts sharing what’s actually moving the needle in restoration today.
Ben: Today is my buddy James Hatfield, the famous guy from the lead singer—Metallica. Like I joked before, no, that’s James Hetfield. This is James Hatfield. Even more important, the CRO of LiveSwitch, who was on the show a while back called Race to the Face.
So if you haven’t listened to that, go back and jump onto anywhere you stream audio or YouTube and check that episode out. And alongside him, he brought his friend Derek Muelken. I’m probably going to kill that last name here. He’ll pronounce it better when he gets on the show.
So, Derek came up through the roofing and restoration operations: project manager, senior project manager, all the way up to VP of national multifamily accounts before founding Breakpoint Consulting, where he now helps contractors break into and scale within multifamily, commercial, and HOA markets. He’s also someone who’s seeing Live Switch work in real live field conditions.
Today, we’re not just going to talk about concept; we’re talking about proof. So, let’s get into it to help me welcome Derek and James to the Restoration Rundown. Gentlemen, thank you for your time. I know you’re both very busy guys. I appreciate you guys coming on here today.
Derek: I appreciate you having us.
Ben: And if you guys are wondering, if you’re watching this on YouTube, James is the guy with the gnarly beard. Derek is the guy with a clean-shaven face. Got out of the gym, as you can tell from the video. And if you’re listening to this on audio, you got to check out James’ beard. It’s sick.
James: Why didn’t you come out the gym? You’re talking about my bony body.
Ben: Well, dude, you got a baggy shirt on. It’s hard to tell.
Tune in July 31st to hear it all. Don’t miss this one — subscribe now so it lands right in your feed.
Restoration Rundown Podcast — real conversations for restoration professionals.
Join us as we talk to James Hatfield (CRO, LiveSwitch) and Derek Muelken (Founder, Breakpoint Consulting) and learn more about their revolutionary solutions to everyday hurdles within the Restoration Industry.
Are you ready to boost your Digital Presence and make your Restoration Company confidently shine online?

Benjamin Ricciardi is the founder of Ironclad Restoration Marketing, A digital marketing agency that specializes in the Restoration and Cleaning industry based in South Florida. Benjamin is the author of The No Bulls**t Guide to Internet Marketing for Restoration Contractors and hosts The Restoration Rundown Podcast, a podcast that is focused on everything related to marketing and owning a Restoration and Cleaning Business. Connect with Benjamin and Ironclad Restoration Marketing on social media for the latest tips and tricks on how to grow your Restoration Business.