Most people in restoration have one story about how they got into the industry.

Last week’s guest has three careers behind him before this one.

Jason Floyd spent ten years as a Military Policeman in the U.S. Army, including five years at West Point and five in Germany, where he was Soldier of the Quarter six times, Soldier of the Year for all of U.S. Army Europe, and personally selected as Presidential Guard and Escort for President Bill Clinton during the 1999 US-Russia summit. After the Army, five years as a Sheriff’s Deputy in Colorado, then fourteen years as a Logistics Manager for one of the largest produce shippers in the country, before finding restoration five years ago.

Today Jason leads the commercial division at FP Property Restoration after three years running their Southwest Florida operations. In this episode, he breaks down the hardest lesson restoration taught him that none of his other careers could, why speed matters more than almost anything else in this industry, and his own take on two real problems facing restoration today: the lack of uniformity across IICRC standards, and companies failing to put real technology in the hands of their newest techs.

In this episode:

• Jason’s path through the Army, law enforcement, and logistics before restoration
• Being selected as Presidential Guard for President Clinton during the 1999 US-Russia summit
• How a friend finally talked him into the restoration industry
• The hardest lesson restoration taught him: speed
• Why uniformity across IICRC standards matters, and what would actually fix it
• Why technology needs to be in the hands of every tech, not just managers
• What it actually takes to succeed in restoration without twenty years of experience or family ties

00:00  Introduction

03:05  Live show open, guest teaser begins

04:07  Jason joins, pleasantries and catching up

05:11  His ten years as an Army Military Policeman, West Point and Germany

06:07  ★ Soldier of the Quarter six times, Soldier of the Year for U.S. Army Europe, and being selected as Presidential Guard for the 1999 Clinton-Yeltsin summit — strongest clip in the episode

07:56  Transition into his five years as a Sheriff’s Deputy in Colorado

08:11  Colorado story, the Four Corners area, and where he says he “cut his teeth” on customer service

10:56  Transition into his fourteen years in logistics

11:12  The produce shipper story, nine months straight on the road, and how it prepared him for CAT season logistics

13:29  The common thread across all four careers: customer service

15:04  ★ How he actually got into restoration, a friend, Steve Glosick, who owns FP, finally talked him into it — good humor in this one (“what kind of friend are you”)

16:41  His actual path at FP: Contents division, then Southwest Florida Operations Manager for three years, now Commercial Division Manager as of about three months ago

18:47  Ben shares his own childhood house fire story, “I got no baby pictures,” while talking with Jason about why the contents side of restoration matters so much

20:56  The hardest lesson restoration taught him that his other careers didn’t

21:07  ★ His answer: speed. “You can be great at quality, you can be the best price, be slow and you’ll be out fast.” — highly clippable, tactical, and quotable

22:43  Residential versus commercial mindset differences

25:35  ★ FP’s growth story, “an idea and a truck,” and what it’s been like watching the company scale — ties directly to the episode’s themes

28:49  Industry problem #1: the lack of uniformity across IICRC standards and what he thinks would fix it

35:07  Industry problem #2: technology adoption, and why FP puts real tools in every tech’s hands starting day one

42:04  How FP restructured its interview process around technology to attract younger talent

44:42  What it actually takes to succeed in restoration without twenty years of experience or family ties

47:07  Where he sees the restoration industry headed as weather patterns intensify

48:19  Wrap-up and thanks

48:43  Free ERP offer for any commercial property in Florida, plus his contact info

50:00  Show outro

Jason is offering a free Emergency Response Plan or assessment for any commercial property in Florida. Just mention his name, Ironclad Restoration Marketing, or the Restoration Rundown Podcast, and the first project performed gets a $500 discount. Reach Jason at 239-400-9464 or jason@fprestoration.com.

Follow FP Property Restoration:

Instagram: instagram.com/fprestoration

Facebook: facebook.com/FPPropertyRestoration

LinkedIn: linkedin.com/company/fp-property-restoration

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